Automation that gets the work done

SmartCampus executes high volume processes across your systems, removing manual work and moving data and tasks forward at scale.

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Teams are weighed down by repetitive, manual tasks. When volume rises, work slows and errors creep in which makes scaling difficult. SmartCampus frees teams to focus on higher-value work during peak periods by automating processes across the institution, handling data transfers, document processing, status updates, and routine workflows.

Smart

Automates structured, rules based workflows

Quick

Designed for high volume, repeatable processes

Accurate

Moves data seamlessly between systems

Efficient

Operates at scale without manual intervention

Seamless

Works across your existing channels and systems

Processes run continuously, without dependency on manual effort

A process is triggered by an event, request, or workflow
SmartCampus executes the required actions automatically
Data is transferred and updated across systems
Tasks are completed based on predefined rules
Exceptions are identified and escalated where needed

01

High Volume Automation

Execute thousands of tasks without manual input
Handle peak periods without additional resource
Operate continuously at scale

02

Data Movement and Integration

Move data across systems automatically
Eliminate duplicate data entry
Keep systems synchronised in real time

03

Process Execution

Automate structured, rules based workflows
Trigger actions based on events and conditions
Ensure consistent execution of processes

04

Exception Handling

Identify and flag edge cases
Escalate complex scenarios to teams
Maintain control and oversight

50% reduction in manual administrative workload

SmartCampus slashes manual tasks which speeds operations, scales capacity and keeps processes accurate - all without extra staff.

Case Study

Eastern Education Group automates 400 interviews in 7 hours with Niico

Case Study

Charterhouse cuts admissions time from 34 days to 3.5 days with Niico automation

Case Study

LSBU transforms enrolment process in just 2 weeks with automation

Case Study

How ARU Streamlined Admissions Emails, Saving Nearly £24K with AI

AI products designed for modern education.

Our platform combines conversational AI with process automation to support the full journey across schools, colleges, and universities — from first enquiry through to ongoing support. By answering questions, guiding prospective students, and completing routine processes automatically, institutions can grow student numbers, improve experiences, and reduce operational pressure.

An AI and automation platform that powers conversations, completes processes, and provides live operational insight across education.

SmartCampus

Automation for high-volume processes across single or multiple education systems.

Core Features:

[eVisa] Home Office Share Code Verification
Reference Management
DBS Checks
Clearing Confirmation
GCSE Results Verification
Interview Scheduling
Password Resets
Confirmation Letters

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CampusIQ

AI and automation designed to manage complex, high-volume processes across multiple education systems.

Core Features:

Standard & Contextual Offer Making
Clearing
Confirmation
Document Upload and Validation
Name, ID and Passport Verification
Qualification Verification
Application Check
Bank Statement Checks
Extenuating Circumstances

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KIRA

AI-powered conversations that help students, parents, and staff get things done, with intelligent agents completing processes automatically.

Core Features:

Understands and responds to your requests
Turns simple conversations into action
Automates routine tasks seamlessly
Provides proactive support across teams

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VU

A live command centre showing how AI agents and automation are performing across your institution, with real-time insights and sector benchmarking.

Core Features:

Delivers real-time insights beyond standard reporting
Benchmarks performance against other institutions
Provides actionable, data-driven recommendations
Helps optimise operations across departments

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Our Vision

A world where education institutions harness AI & automation effectively to deliver better experiences for students and better outcomes for staff.

Our Approach

AI and automation agents designed around real workflows, integrating seamlessly with the systems your teams already use.

Our Impact

Less manual effort for staff. Faster answers and support for students.

No new systems, just streamlined workflows

Niico automates processes across the tools you already use, so work moves end to end without replacing platforms and forcing a cycle of long change.

Connects across your existing platforms
Removes manual handovers and chasing
Keeps audit and control where it needs to be
Fits around how teams already work

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Remove manual work and execute processes at scale

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Do we need to replace any systems?

No. Niico automates manual processes and integrates with your existing systems, so you can improve outcomes without a rip and replace programme.

How quickly can one agent go live?

Most teams can take one well scoped workflow live within weeks, using Niico’s library of pre-built bots and integrations. Speed depends on how clear the process is, and how quickly access and owners are confirmed.

What security and permissions are needed?

Niico is set up to work within your existing security model, with access agreed up front and limited to what the workflow needs.

Access is typically granted via approved credentials or service accounts for the systems involved.
Permissions are scoped to the specific data and actions required.
Where required, security controls like multi factor authentication can be integrated without disrupting user experience.
Data protection expectations should align to your institutional policy and UK GDPR requirements.

How do exceptions get handled?

Exceptions are designed in from day one.

Known exceptions follow a defined route, so they do not get lost in inboxes or workarounds.
Complex cases can be routed to a named owner for review and approval, with the agent continuing once a decision is made.
The goal is simple, usable agent with minimal exceptions, because that is what stays reliable in production

Can we start with one process?

Yes. Starting with one process is the fastest way to prove value, build confidence, and create a repeatable pattern you can scale across other teams. Niico is built for rapid implementation using pre built bots, so a single process is a practical starting point.

Who owns it once it is live?

Ownership sits with the operational team that runs the process, with IT supporting governance and access.

The business owner is accountable for outcomes, rules, and continuous improvement.
IT owns security, access control, and integration standards. Niico can then support optimisation and scaling as you expand automation across the institution.