Prepared exclusively for
The University of Manchester
The University of Manchester, client hub

Four agents, live for the January 2027 intake.

Building on the Share Code Verification Agent, extending automation across admissions to support Project PACE.

01

What we heard

Building on the Share Code Verification Agent, deployed in line to support the 2025 admissions and enrolment cycle. Here is where the conversation has reached.

Supporting Project PACE

An intention to expand the work into Project PACE, covering product, attraction, conversion and enrolment. Two areas were identified for improvement, with the focus here on admissions. The team pointed to King's College London and the feedback they had from them.

Ready for January 2027

The agents need to be in place to support the January 2027 intake.

Time back for complex cases

A key focus on time savings, so the team can concentrate on the more complex cases and on the wider admissions and enrolment process.

02

Implementation plan

We have put together an indicative project plan for each agent, so you can see the resource required. The plans are based on the information we hold and on projects at institutions of a similar size and estimated complexity. All four agents can be live for the January intake.

Agent
Start
Build and test
Live
Your time
Document ingestion and management
Week 1
Weeks 3 to 6
Week 8
23 hours
English language test verification
Week 1
Weeks 3 to 5
Week 7
22 hours
Interview scheduling
Week 1
Weeks 3 to 7
Week 9
24 hours
Academic eligibility decision
Week 1
Weeks 3 to 8
Week 10
25 hours

Weeks run from project start. Each agent moves through onboarding, readiness, implementation and hypercare before going fully operational. Your time is the forecast effort from Manchester across the whole build, mostly system readiness, test data and documentation sign off.

The full project plan covers all four agents, including dependencies and what we will need from Manchester at each stage.

Download the project plan
03

Time saving ROI

Benchmarked against institutions of a similar size to Manchester, combined with your published application numbers. We will replace these with your own figures once we have validated them together.

64,851
Hours saved in year one
44.0
FTE equivalent
£1.93m
Current cost to deliver

Outputs use Niico benchmark data from institutions of a similar size, alongside published Manchester application numbers. Current cost to deliver is calculated on a fully loaded cost of £39,572 per FTE.

Download the benchmark
04

Demos

Here is each of the four agents in real time. Click into any one to see exactly what it does.

Document ingestion and management

Handles a range of real scenarios, including missing information and poor quality documents.

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English language test verification

API verification against test providers with photo ID matching, writes straight into your student record system.

6 test providers supported
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Replaces manual checking across multiple English test providers.

Interview scheduling

Coordinates interview slots across applicants and staff calendars automatically.

450 interviews processed in 24 hours, one college group
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Replaces manual, spreadsheet based interview coordination.

Academic eligibility decision

Assesses applications against entry criteria and issues eligibility decisions.

Live at Surrey. King's processed 54,000 applications, each under 1 minute
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Replaces manual eligibility screening at volume.

05

Commercials

Each agent carries a one off implementation fee and an annual licence. Manchester pricing is discounted against list: 31.5% off implementation and 42.7% off the annual licence.

AgentImplementation, listImplementation, ManchesterAnnual licence, listAnnual licence, Manchester
Document ingestion and classification £15,000£10,000£33,000£18,900
English language test verification £15,000£10,000£33,000£18,900
Interview scheduling £8,000£6,300£33,000£18,900
Academic eligibility decision £15,000£10,000£33,000£18,900
Total £53,000£36,300£132,000£75,600
£111,900
Year one, all four agents
£75,600
Annual licence from year two
£73,100
Saving against list price

Year one covers the one off implementation of all four agents plus the first annual licence. List price for the same package is £185,000.

06

Next steps

Two things to get us to a plan and a set of numbers you can stand behind.

Demos from your team

Your team walks us through their current processes, so we build against how admissions actually runs at Manchester.

Validating the metrics

We swap the benchmark figures for Manchester's own volumes and handling times, so the time savings are ones you can stand behind.

Book a time to review

Josh Conlan
Josh Conlan
Senior Account Executive, Niico
josh.conlan@niico.ai View LinkedIn